Our Fragmented Banking Lives

Our Fragmented Banking Lives

As we enter a new decade, it is an opportune time to look back on how the fintech landscape has evolved over the past ten years and how it has affected banking.

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Would You Want a Bank to Remote into Your Computer?

Would You Want a Bank to Remote into Your Computer?

Anyone who has ever worked from home, or for a company with multiple locations, has likely experienced the scenario of giving someone remote access to their computer. One bank is offering customers a similar experience if they’re having trouble with online banking.

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Banks’ Digital Transformation Marches On...

Banks’ Digital Transformation Marches On...

We’re about a decade into the so-called “digital transformation” in the banking industry. And while we have seen some areas of digital innovation, many things still remain the same.

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Revolut’s Big Move

Revolut’s Big Move

The rise of so-called “challenger banks” in the U.K. and Europe in recent years has revolutionized financial services in those areas. They’ve attracted millions of customers and forced traditional banks to embrace digital innovation in new ways.

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Small Business Banking Has Been Left Behind in the Digital Revolution

Small Business Banking Has Been Left Behind in the Digital Revolution

Real-time payments present an opportunity for banks to pursue small- and medium-sized businesses, before fintechs edge them out. 

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How Can Banks Best Become Digital?

How Can Banks Best Become Digital?

When it comes to embracing digital, banks often don’t know where to begin. Legacy tech infrastructure makes it hard to quickly innovate on the fly, as start-up tech firms do.

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Even Digital Natives Need Cash Sometimes

Even Digital Natives Need Cash Sometimes

Sure, you can bank from your phone, but just try to get cash out of the keypad.

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Challenger Banks Revisit Their Model

Challenger Banks Revisit Their Model

Many challenger banks — the small, newly created companies that want to compete with the “big guy” legacy institutions — have taken similar approaches when launching their services. The problem is what they’re offering isn’t enough for their companies to take root among consumers.

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Is the Alternative to ‘Going Postal’ ‘Going Mobile?’

Is the Alternative to ‘Going Postal’ ‘Going Mobile?’

Postal banking, with minimal fees and easy access, is back on the Democratic agenda, but is it needed with fee-free mobile banking apps?

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For Banks, Innovate or Die?

For Banks, Innovate or Die?

Banks and traditional financial firms have been hearing how they will soon be made obsolete by the slew of fintech barbarians at the gate to steal their customers. But by and large, customers are still staying with their traditional banking relationships. Still, banks can’t rest on their laurels.

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The End of Bank Fees?

The End of Bank Fees?

The rise of fintechs over the last decade-plus has changed the way many traditional financial institutions do business in order to keep up.

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Can AI Save the Bank Branch?

Can AI Save the Bank Branch?

It’s been said that the bank branch is dying, and while branch traffic is certainly down compared to, say, 20 years ago, rumors of its demise are greatly exaggerated. Still, the old days of banks just plastering new branches everywhere as if they were billboards are surely over.

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